Americans staying home are happier with their Internet and subscription TV service, according to the ACSI Telecommunications Report 2019-2020 from The American Customer Satisfaction Index (ACSI). Video streaming maintains its status leading customer satisfaction Covid-19 has dramatically changed the way Americans work and how they spend their leisure time. With stay-at-home and work-from-home becoming a […]

Findings from Leichtman Research Group (LRG) indicate that 80 per cent of US TV households have at least one Internet-connected TV device, including connected Smart TVs, stand-alone streaming devices (such as Roku, Amazon Fire TV stick or set-top box, Chromecast, or Apple TV), connected video game systems, and/or connected Blu-ray players. This is an increase […]

After use surges in March and April, viewing time for the major US SVoD services dipped in May, research company 7Park Data reports. Netflix, which saw average US household viewing minutes surpass 600 in April, dipped to around 550 average viewing minutes. Disney+, meanwhile, reached 200 average viewing minutes per household, then fell back to […]