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Telco

Research: 1m Brits cutting broadband

As many as one million people cut off their broadband in the last year as the cost-of-living crisis left them unable to afford Internet access, according to new research from UK charity Citizens Advice. People receiving Universal Credit were badly affected. The research found them to be six times more likely to have stopped spending […]

May 18, 2023By Colin Mann

Ofcom: Telco complaints handling still an issue

Ofcom has published its seventh annual comparing customer service report, painting a mixed picture of how UK telecom providers performed in 2022. It reveals that people were more likely to be satisfied with their mobile provider (87 per cent) than their broadband (82 per cent) or landline company (77 per cent). And while average numbers […]

May 18, 2023

Research: EMEA telcos look beyond traditional services

Spending on telecom services and pay-TV services in Europe, the Middle East, and Africa (EMEA) increased by 2.4 per cent year on year in 2022, reaching $449 billion (€413bn), according to the Worldwide Semiannual Telecom Services Tracker published by International Data Corporation (IDC). IDC forecasts EMEA spending on telecom and pay-TV services will increase by […]

May 17, 2023

Iliad revenues up 8% in Q1

French telco Iliad has reported that its performance in Q1 2023 was is in line with its full-year 2022 outlook, with a strong commercial showing and an increase in revenues. Despite a much more unfavourable economic context than in first-quarter 2022 as well as higher growth capex in France, operating free cash flow generation remained […]

May 17, 2023

Research: 960K Q1 US broadband adds

Findings from Leichtman Research Group indicate that the largest cable and wireline phone providers and fixed wireless services in the US – representing about 96 per cent of the market – acquired about 960,000 net additional broadband Internet subscribers in Q1 2023, compared to a pro forma gain of about 1,085,000 subscribers in Q1 2022. […]

May 16, 2023

Vodafone Spain revenue and subs down

Vodafone Spain saw its revenues fall by 3.7 per cent to €875 million in the fourth fiscal quarter (January to March), which was still an improvement on the previous quarter when there was an 8.7 per cent decline. For the whole year, Vodafone posted a 5.7 per cent drop in revenues on the previosu year […]

May 16, 2023From David Del Valle in Madrid

Research: Telcos fuelling SVoD growth in Finland

SVoD take-up in Finland is on the rise, reports Mediavision. During this spring, subscribing SVoD households in the country have passed 1.5 million, corresponding to a penetration of 61 per cent. This equates to an annual growth of 8 per cent in subscribing households. As in the other Nordic countries, the growth can largely be […]

May 15, 2023

Telefónica: Revenues and subs up, profit down

Spanish telco Telefónica saw its profit fall by 57 per cent to €298 million even though revenues grew by 6.7 per cent to €10.04 billion in the first quarter of the year – with Brazil, Germany and UK being the best performing markets in terms of revenues with a growth of 17.5 per cent, 8 […]

May 11, 2023From David Del Valle in Madrid

Liberty Global posts Q1 loss

Liberty Global earnings were negative in Q1, posting a loss of $713.5 million (€650.3m) from continuing operations. Adjusted EBITDA was down by 6 per cent to $624.5 million. The company says it suffered from was a combination of subscriber losses and rising energy and labour costs in the quarter. Meanwhile, Liberty revealed it plans to […]

May 10, 2023

MásMóvil losses €57m in Q1

Tougher competition in the market had a negative impact on MásMóvil in the first quarter. The Spanish telco reported €57 million losses versus €40 million in the same period last year. Competition from local and regional operators such as Digi, Avatel and Finetwork affected MásMóvil, whose revenues only grew by 1 per cent to €740 […]

May 9, 2023From David Del Valle in Madrid