When it comes to connectivity, there is no contest: Fibre Internet beats non-fibre service hands down, according to the American Customer Satisfaction Index (ACSI) Telecommunications Study 2022-2023. The former outpaces the latter by 9 points — 75 to 66 — for customer satisfaction (on a scale of 0 to 100. “Across the entire customer experience, […]

Orange Belgium has completed its acquisition of a controlling stake in telco operator, VOO. The closing of this deal will give Orange Belgium a 75 per cent stake minus 1 share in VOO, with the remaining 25 per cent plus one share retained by Nethys. This transaction values VOO at an enterprise value of €1.8 […]

UK telecoms regulator Ofcom is proposing to discontinue its UK Home Broadband Performance research after the next report is published later in 2023. The research was initially designed to provide consumers with accurate information regarding the real-world connection speeds that different broadband services provided. But since then, changes in the rules around the use of […]

BT Group has marked a key milestone in the development of its new state-of-the-art home in Dundee, with a traditional ‘topping out’ ceremony as construction reached its highest point. Delegates gathered at the top of the five-storey site to commemorate the completion of the building’s rooftop. The new multi-million pound contact centre, which once complete […]

UK telecoms regulator Ofcom has published its decision not to prevent digital infrastructure provider Openreach from introducing its new pricing offer for full-fibre broadband, known as ‘Equinox 2’. Under its rules, Openreach must notify Ofcom of certain offers before they come into effect. This is to allow the regulator to assess them before they are […]

The Wireless Broadband Alliance (WBA) has announced the publication of a technical report outlining a new operator-managed Wi-Fi (OMWi) reference architecture. The proposed framework will combine multiple available standards to streamline Wi-Fi data collection, Wi-Fi management, configuration, and optimization of home networks, simplifying the analysis and decision-making process for carriers. Consumers expect reliable, high-performance Wi-Fi […]

The GSMA and ETNO, industry associations representing fixed and mobile network operators, have called for European policymakers to take bold action to secure EU connectivity leadership over the next decade. In a joint response to the European Commission consultation on ‘The future of the electronic communications sector and its infrastructure’ the associations state that Europe […]

More than 14 million UK households can now take advantage of faster, more reliable Internet connections as the rollout of full-fibre technology steams ahead. Comms regulator Ofcom’s Connected Nations Spring update shows that, as of January 2023, almost half of households (48 per cent) can access full-fibre broadband, which delivers Internet using fibre-optic cables. This […]

The benefits of competition in the UK’s broadband sector have been starkly illustrated by the latest annual review from INCA (Independent Networks Co-operative Association) – a co-operative trade association for next generation broadband services. Private investment continued to flow into the independent network sector over the past year despite the challenging economic conditions and increasing […]

BT has delivered on its outlook for FY23, according to the telco’s Chief Executive, Philip Jansen. Commenting on the results that BT had grown both pro forma revenue and EBITDA for the first time in six years while navigating an “extraordinary” macro-economic backdrop. “Over the last four years we have stuck firmly to our strategy […]